Terms and Conditions of Use of the dana55 Platform

1. Account Eligibility and General Conditions

Use of the dana55 platform is subject to the following eligibility conditions. By registering an account, you confirm that you meet all stated requirements:

• You are at least 21 years of age on the date of registration and throughout the period of platform use.
• You are registering in a personal capacity and not on behalf of any company, organisation or third party.
• Online gambling is not prohibited by any law or regulation in force in your area of residence.
• You are not an employee of dana55, any affiliated company, game software provider or any party directly connected with the operation of the platform.
• You have not previously been a user whose account was permanently terminated by dana55 for breach of terms.
• All information you provide during registration is true, accurate and current.

dana55 reserves the right to request proof of identity at any time to ensure compliance with eligibility requirements. Failure to submit the required documents may result in account suspension or termination.

2. Account Registration and User Responsibilities

Each user is permitted to hold only one active account. Registering multiple accounts is a serious breach of these terms and will result in the closure of all related accounts and forfeiture of any existing balances.

• Personal information such as full name, Identity Card number (MyKad), mobile phone number and email address must be accurate and verifiable.
• The name on the account must match the name of the owner of the payment method used for deposits and withdrawals.
• You are fully responsible for all activity that takes place under your account.
• Accounts may not be transferred, sold or shared with any other party.
• Any attempt to open an account using a false identity or misleading information is prohibited and may be reported to the relevant authorities.

3. Deposits, Withdrawals and Payment Methods

The dana55 platform supports a range of local and international payment methods to facilitate transactions for Malaysian users:

• Accepted methods: Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost and cryptocurrency (USDT, BTC, ETH).
• Minimum deposit: RM10 per payment method.
• Minimum withdrawal: RM100 per withdrawal request.
• Withdrawal processing time: Within 1 hour after the request is approved.
• All deposits and withdrawals must use a payment method registered in the same user's name. Payments from third parties are not accepted.
• dana55 reserves the right to request proof of the source of funds where any unusual or suspicious transaction is identified.
• Any attempt at fraud, money laundering or misuse of payment methods will be reported to the relevant authorities.

4. Bonuses, Promotions and Wagering Requirements

dana55 offers various bonuses to registered users. All bonuses are subject to wagering requirements that must be fulfilled before bonus funds or related winnings can be withdrawn.

Welcome Bonus (First Deposit): A 120% bonus on the first deposit amount, up to a maximum of RM500. Wagering requirement: 25 times the bonus amount. Calculation examples:

• Deposit RM100 → Bonus RM120 → Balance RM220 → Wagering required: RM120 × 25 = RM3,000
• Deposit RM1,000 → Bonus RM500 → Balance RM1,500 → Wagering required: RM500 × 25 = RM12,500

VIP Programme and Weekly Cashback:

• Bronze tier — weekly cashback up to 0.3%
• Silver tier — weekly cashback up to 0.6%
• Gold tier — weekly cashback up to 0.9%
• Platinum tier — weekly cashback up to 1.2%

General bonus conditions that must be observed:

• Bonuses are only eligible to be credited to accounts that have an active deposit and have completed the identity verification process.
• Bonuses may not be used to circumvent wagering requirements through opposing bets (hedging) or similar strategies.
• Any attempt to abuse the bonus system will result in the cancellation of all bonuses and possible account closure.
• Specific promotions may carry additional conditions stated separately at the time the offer is made.
• dana55 reserves the right to modify, suspend or end any promotion at any time with reasonable notice.

5. User Responsibilities and Conduct

Users of the dana55 platform are required to observe the following standards of conduct at all times:

• Avoid any form of fraud, system manipulation or exploitation of technical vulnerabilities to gain an unfair advantage.
• Do not use automated software (bots), algorithms or third-party systems to play or place bets.
• Do not engage in any collusive activity with other players to manipulate game outcomes.
• Respect support staff and other players when using the chat or communication features within the platform.
• Do not distribute content that is inflammatory, discriminatory or racially offensive through any communication medium on the platform.
• Notify the support team immediately if you become aware of any vulnerability or technical bug in the system.

A breach of any of the above conditions gives dana55 the right to suspend or terminate an account without prior notice and without liability to the user concerned.

6. Account Security and Passwords

Users are fully responsible for keeping their account login information confidential:

• Passwords must be kept private and must not be shared with anyone, including family members or friends.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers and symbols is recommended.
• Contact the support team immediately if you suspect your account has been compromised or accessed without authorisation.
• dana55 will never ask for your password via email, live chat or any other communication channel.
• Users are advised not to access their account over an unsecured public WiFi network.

7. Account Suspension and Termination

dana55 reserves the right to suspend or terminate a user's account in the following circumstances:

• A breach of any terms and conditions set out in this document.
• Failed identity verification or where user information is found to be inaccurate or false.
• Suspicious activity related to fraud, money laundering or promotion abuse.
• Instructions from the relevant authorities or law enforcement bodies.
• A self-exclusion request submitted by the user as part of a responsible gambling programme.

Users who wish to close their account voluntarily may contact our support team. A valid account balance (after all active wagering requirements have been settled) will be returned via the original payment method within the stipulated timeframe.

8. Liability Limits and Disclaimer

Users acknowledge and agree that:

• All games and bets on dana55 involve financial risk. Winnings are not guaranteed and users are fully responsible for any losses.
• dana55 is not responsible for any service disruptions arising from factors beyond our control, including internet outages, hardware failures or issues relating to third-party payment providers.
• The platform is provided "as is" and dana55 makes no guarantee that the service will be free from errors or interruptions at all times.
• dana55's liability under any circumstance will not exceed the amount of the active deposit in the user's account at the time of the relevant incident.
• Users agree to bear all legal costs arising from any legal action they initiate against dana55 that is found to be without merit.

9. Amendments to Terms and Conditions

dana55 reserves the right to amend, update or replace any part of these terms and conditions at any time. Amendments will take effect immediately upon publication on this website.

• Users will be notified of material amendments via email or in-platform notifications.
• Continued use of the platform after amendments are published is considered acceptance of the revised terms.
• If a user does not agree with the amendments made, they have the right to close their account before the new terms take effect.
• It is the user's responsibility to check this Terms and Conditions page periodically to ensure they are always aware of the latest terms.

The last date this document was updated is 1 January 2026.

10. Contact Us

If you have any questions regarding these terms and conditions, or require further clarification on any provision, please contact our support team:

• Live Chat: Available 24/7 on the dana55 platform
• Email: [email protected]
• Language: Malay and English

Our team is ready to assist you at all times, including weekends and public holidays. Do not hesitate to contact us if there is any confusion or issue that requires immediate attention.